What payment methods do you accept?
Piscifun accepts VISA, Mastercard, Maestro, American Express and PayPal.
What are the shipping times?
The shipping generally takes 5 to 15 days to the USA before successful delivery. Otherwise, shipping takes 10-25 days. All delivery times are quoted in business days, weekends and holidays excluded. Orders will be processed the following working day if all orders placed after Friday.
How much does shipping cost?
Shipping charges depend on a number of factors including the weights and dimensions of the parcel being sent, the desired shipping speed, and the destination country. Besides, Shipping charges do not include applicable duties or taxes.
What are the shipping methods?
Piscifun uses USPS, FedEx, EMS, E-Packet and Special Line-YW to deliver your order.
What is Piscifun's return policy?
If you are not completely satisfied with an item you have purchased from their site, return or exchange it to them within 30 days after received, less any shipping fees incurred by the seller or purchaser. If you are returning items that were ordered as part of a promotional discount or were bundled, they will gladly accept the return; however, the value of the discount, free product, or gift card will be deducted from your reimbursement.
How long does it take to process a return or exchange?
It generally takes 5 to 7 business days to process the returns and exchanges if the item is received.