In the event of order cancellation within 7 days of its placement or creation, inclusive of weekends and holidays, contingent upon no specimen having been drawn, an administrative fee of $5.00 shall be deducted from any refunded or returned amount.
If an order is canceled more than 7 days after its creation or placement, inclusive of weekends and holidays, conditioned upon no specimen having been drawn, there is the option to request a partial refund, subject to a mandatory administrative fee of $12.00.