What is the payment method?
MR PORTER accepts VISA, Mastercard, American Express and PayPal.
Where does MR PORTER ship?
MR PORTER ships within the countries which are available during the checkout process.
Do you offer price adjustments on sale items?
MR PORTER offer a price adjustment on items purchased up to seven days prior to the commencement date of a seasonal sale. Please be aware that the exact style and size must be available for purchase at the time your request is made before any adjustment in the sale price can be approved.
How do I redeem an existing Gift Card?
If you need to redeem a Gift Card, contact MR PORTER Customer Care Team.
Can I amend or cancel an item from my order?
Depending on the status of your order, it may be possible to cancel an item or request a different size for an item you have already purchased. Please note, MR PORTER are unable to add an item to an existing order. If you need to make any amendments to your order, please call their Customer Care Team as soon as possible and they will see what they can do.
What is MR PORTER return policy?
If you are not satisfied with your order then you can return it within 28 days from receiving your order.