What is the payment method?
Sports Direct accepts Mastercard, VISA, VISA Debit, VISA Electron, Maestro, FPX and Gift Cards.
Can I return items for a refund?
If a refund is payable to you they will refund the money using the same method originally used by you to pay for your purchase unless you paid via FPX, in which case your refund, if any, will be in the form of an e-voucher that can be redeemed in stores or online, more details are available here. If a refund cannot be made to the original payment method then a cheque will be raised to the address on the order (except in the case of a full or part purchase of goods using a Gift Card, as detailed below).
Why has my order been canceled?
There are a number of reasons why they cancel an entire order. The most common reason is that the billing address details provided by the customer do not match the details that the customer’s bank has on record for them.
Please make sure that that the billing address you provide is the address that the card is registered to. Once an order has been canceled it cannot be reactivated. Please place a new order making sure all address details are correct. For more specific details please refer to the cancellation email that they’ve sent to you.
Can I track my delivery overseas?
Once your order has been processed by SportsDirect.com Malaysia, you should receive an email from informing you of your tracking reference.
Use the tracking reference to check the progress of your delivery.