Why isn’t my promotional code working?
Artfinder are sorry to hear your code isn’t working; please make sure you’re not trying to use multiple codes per order and that your item isn’t excluded. To double-check, look over their list of exclusions.
What is the procedure for redeeming a promotional code?
Simply add any applicable items to your basket and enter the discount into the promotional code box to get a promotional code. The coupon code box can be found in your basket.
Will my order be subject to any customs or taxes?
When artworks are imported into the customer’s home country, the local customs agency may levy various import duties and fees. It’s worth mentioning that customs duties and import fees are commonly referred to as government fees because they are imposed by the government and are outside Artfinder’s control.
What types of payments are accepted?
Artfinder accept Visa, MasterCard, American Express, and PayPal as forms of payment. Artfinder also provide DEKO (for UK customers) and Affirm finance applications for instalment payments (for US-based customers).
In what currency may I make a payment?
Artfinder accept payments in EUR, GBP, USD, AUD, and CAD, among other currencies. To change your currency, go to the bottom of the Artfinder site and select your desired currency under ‘Regional Settings.’
What countries do Artfinder artists deliver to?
Because all artworks sold on Artfinder are shipped directly from artists all around Europe and the world, the delivery destination is completely up to them! When looking for paintings, Artfinder recommend utilising the ‘Ships to’ option to filter by your area.
What method will be used to deliver my artwork?
Because all artworks sold on Artfinder are shipped directly from the artist or gallery, the packaging, courier, and services (such as shipping insurance) used will differ from one piece to the next. The easiest way to find out how your artwork will be sent is to ask the artist directly. Using the Artfinder messaging system, you can contact the artist directly via the link on their storefront.
Is it possible to sell on Artfinder?
If you are an agent for a single artist or wish to represent a single artist on Artfinder, you must include the artist’s ID + a selfie of them holding their ID in your application and email Artfinder at email@example.com with a signed contract to confirm you have been appointed to represent the artist on Artfinder.
What is the cost of selling Artfinder?
Signing up and displaying your artwork on Artfinder is completely free! Every time an artwork is acquired through the site, Artfinder deducts a 33 per cent or 40% commission. This covers the costs of maintaining the website, free returns, and marketing.