What is the payment method?
Columbia accepts Credit/Dibet Visa, MasterCard, American Express, Discover, and PayPal.
Can I change or cancel my order once it’s been placed?
They work hard to process your order quickly and efficiently, so you receive your product as soon as possible. Orders cannot be interrupted once they have been placed.
If you forgot to add something to your order before it was placed, please place a separate order for the additional item. It will ship to you in separate packaging and will have its own unique order number and tracking link.
What can I return?
They will gladly accept returns on all purchases made on their website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
When can I return?
Returns are accepted within 60 days of the purchase date.
When do I get my refund?
Once they receive your package, their team will verify its contents, inspect it to ensure it is unworn and in original condition. They will then send the credit back to your financial institution within 7-10 business days.
How can I check the status of my return and refund?
They process returns within 2 business days, and you will see an email from them when your return has been processed. If you have any questions, feel free to contact them.