Get free shipping on J.Jill orders over CA$150 and enjoy easy checkout on your favorite styles.
Terms and conditions
Step out in style with shoes and accessories starting from CA$10 at J.Jill.
Terms and conditions
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J.Jill's free shipping on orders over CA$150 is the main offer across the site and works best for anyone planning a moderate to substantial shop. This straightforward deal removes a common cost barrier and pairs well with the other active discounts to keep your total down.
Small basket, under CA$150: If you're picking up just a few items and your total comes to less than CA$150, focus on the Shoes & Accessories sale at CA$10 upwards—this is where you'll find the best value for a quick purchase. New shoppers should also consider signing up to the newsletter for special offers and promotions, which can give you an extra edge on your first order.
Mid-range basket, CA$150 to CA$200: Once your order reaches CA$150, free shipping kicks in automatically, so you save on delivery costs with no code needed. At this spend level, pair the free shipping with the Up to 50% Off Sale Styles deal if you're browsing the sale section—that combination gives you solid overall savings without any extra steps.
Larger basket, over CA$200: When you're spending more than CA$200, the Up to 50% Off Sale Styles offer becomes your priority if you're buying from the sale. This percentage discount scales with your basket size, so on a CA$250 or CA$300 order, those savings compound quickly. You'll also get free shipping as a bonus once you clear the CA$150 threshold.
Buying from the sale section: The sale discount works on top of free shipping, so look for items marked down in the sale and pair them with your free delivery when your total hits CA$150.
At checkout, you can use only one promotional offer, so compare your basket total against these thresholds and pick whichever discount saves you the most. The free shipping deal is nearly always worth hitting for the CA$150 minimum, but if the sale section has items you want and your order is larger, the percentage discount off sale styles may give you more value overall.
Here are some great tips & tricks for extra savings at J.Jill:
J.Jill accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Delivery time is from 10 to 14 business days (Mon–Fri) from the date the package is shipped.
Quick Delivery is guaranteed in 2 business days (Mon–Fri) when ordered by 3 p.m. ET. Add $8 to the Standard Delivery Fee. Express Delivery is its overnight delivery service. Add $15 to the Standard Delivery Fee. If you select Express Delivery and place your order after 3 p.m. ET, add 1 business day (Mon–Fri) to the delivery time.
J.Jill will send you an email confirming that your order has shipped.
Yes. Your tracking number will be included in the email confirming your shipment. Please allow 24 to 48 hours for tracking information to be accessible through carriers' tracking systems.
By phone: Call J.Jill toll-free at 1.800.343.5700, 7 a.m. to 11 p.m. ET, seven days a week and they will send your replacement item/s right away. By mail: Enclose the items you would like to exchange, along with the completed shipping invoice indicating what you would like in exchange.
To cancel an order, call one of J.Jill Customer Service representatives toll-free at 1.800.343.5700, 7 a.m. to 11 p.m. ET, seven days a week, or chat live with a Customer Service representative via their live chat.
J.Jill is happy when you’re happy. If you’re not completely satisfied with your J.Jill purchase, they will gladly accept eligible returns of unworn, unwashed, undamaged, or defective merchandise within 90 days of the original purchase. If returned with the original receipt, you’ll receive an exchange, refund, or credit for the original purchase price. If returned without a receipt, you’ll receive an exchange or merchandise credit for the current selling price.
Phone +1 800 343 5700
