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Save 23% on a range of selected items from NIOD and refresh your skincare routine today!
Terms and conditions
NIOD sells the Superoxide Dismutase 3 Enzyme Mist for CA$35.
Terms and conditions
The Fractionated Eye Contour Concentrate is on offer for CA$94 from NIOD.
Terms and conditions
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Enjoy free shipping on all orders over CA$25 at NIOD and stock up on your favorite products today!
Terms and conditions
NIOD is currently showing 23% off selected items as the main deal, best for you if the products you want are included in that selection and you want a percentage saving across those items. The 23% off sale applies to specific products only and is not compatible with any other deals, so it is most useful when the items in your cart are participating in the sale.
Small baskets under CA$25: If your total is below CA$25 and the items you want are not part of the 23% off selection, you will not meet the free shipping threshold and you will not get the sale saving. For a CA$20 cart of non selected items, paying shipping will often add more than any small discount, so consider adding a low cost product that is in the CA$25 plus range or choosing a selected sale item instead.
Baskets of CA$25 to CA$34.99: Free shipping kicks in at CA$25, so if your cart is between CA$25 and CA$34.99 and contains non selected items, the free shipping offer is the clear benefit; it applies site wide and requires no code but cannot be used with other offers. If a selected item is in that cart and the 23% sale applies, compare the raw saving from 23% against the value of free shipping, because the sale cannot be combined with free shipping when the terms say offers are not compatible.
Baskets over CA$35 where the product is a participating sale item: Use the 23% off selected items. On a CA$100 order made up of sale selected items, the 23% discount reduces the total to CA$77, a saving of CA$23. That is likely bigger than free shipping alone. If some items are not in the sale, the 23% discount applies only to the selected items and cannot be combined with other offers.
Buying the Superoxide Dismutase 3 Enzyme Mist for CA$35: This product is listed at CA$35. If that item is not one of the selected products in the 23% sale, you still qualify for free shipping because the order is over CA$25. If the CA$35 mist is included in the selected items, the 23% saving would bring its price to CA$26.95, which is a saving of CA$8.05 on that product.
Buying the Fractionated Eye Contour Concentrate for CA$94: If that product is sold at CA$94 and is included in the 23% selected items, apply the 23% discount and you pay CA$72.38, saving CA$21.62. If it is sold as a separate deal and not in the selected sale, you pay the CA$94 price and still qualify for free shipping.
When choosing between these offers, take whichever option leaves you with the lower total for the same basket. If the items you want are explicitly listed in the 23% sale, that discount will usually beat free shipping for larger baskets; if they are not, free shipping on orders over CA$25 is the better pick. The terms say the 23% sale is not compatible with other deals, so do not expect to combine it with the free shipping offer when the site marks the offers as incompatible.
Here are some great tips & tricks for extra savings at NIOD:
NIOD accepts all major credit cards. When paying by credit card, your name and billing address must match the address on file with the card issuer. They also accept PayPal and credit card gift cards. Credit card gift cards can only be redeemed for orders less than the full amount available on the card. They do not accept online payments from digital banking apps such as Revolut, Monzo, etc.
NIOD try to get to orders as quickly as they receive them and, in most cases, fulfill orders within 2-4 business days. Fulfillment times may vary during peak periods such as after or during product launches, holidays, and special promotions.
Once your order has been dispatched from their warehouse, they will send you an email with your online tracking information. Use this information to track your order via the courier website linked in the email.
If you have a DECIEM account, you can view your order status using your order number and your email address here once your order has been shipped.
NIOD kindly asks that you review your order carefully before placing it to ensure that all information and the contents of your order are correct. Please be advised that once an order is placed, it cannot be modified.
Cancellations must be requested within 1 hour of the order being placed and within their service hours (Monday–Friday, 9:30 a.m.–5 p.m. EST/GMT). While they cannot guarantee cancellations, they will try their best to accommodate where possible. Please note, they have very limited support on weekends and public/bank holidays.
NIOD’s sorry to hear that it’s not working out. If you are not satisfied with your purchase made through the DECIEM website or one of their DECIEM retail stores, they are happy to let you know that you can return any unwanted products that are at least 50% full within 365 days (1 year) from the date of purchase as stated on your invoice or receipt.
Please note that items purchased as a bundle or set (e.g., The Ordinary No-Brainer Set, Hylamide Core Series Bundle, NIOD Set No. 1) must be returned in full in order to be eligible for a refund. Partial refunds will not be offered.
Shipping fees and products listed as final Sale are non-refundable.
As they receive multiple deliveries daily, they are unable to send you a confirmation email upon receipt. However, please allow up to 12 business days after the parcel has been delivered for us to inspect and approve your return. Once approved, the refund will be issued. Once they have issued your refund, they'll send you an updated copy of your invoice that will show the refunded items.
Phone +1-800-513-6088
Opening Hours Mon - Fri 9:30AM - 5:00PM EST
