What are the Essentia payment methods?
Essentia accepts all of the major Credit/Debit Cards, Google Pay, and PayPal.
Where does Essentia ship?
Essentia ships within Canada only.
What is Essentia return policy?
If for any reason you are not 100% satisfied with the purchase of your Essentia mattress, please return it within 120 days of delivery for a refund or exchange. All returns or exchanges require a nominal transportation fee representing 9% of the listed retail price plus applicable taxes.
Are shipping cost refundable?
No, shipping costs are non-refundable.
In which method will I receive my refund?
Generally, all refunds are issued within the original payment method used during the checkout process.