What is the payment method?
ShelterLogic accepts all the major of credit card and PayPal.
Where does ShelterLogic ship?
ShelterLogic ships within the country only.
Can I buy a replacement shelter covering?
Yes, they offer many replacement cover options, including heavier materials that may have longer warranties and life expectancies. Please call Customer Service at 1-800-560-8383 or contact them online. For quicker service, please have your model number available.
How do I clean my cover?
The cover is easily cleaned with mild soap and water. DO NOT use bleach or harsh abrasive products to clean the fabric cover.
What happens if the cover rips or tears?
A common vinyl patch kit or fabric patch can be used with 3M spray adhesive number 90. Replacement covers are also available.