What is the payment method?
Bogs accepts all major Debit and Credit Card.
When will my order ship?
Orders will usually ship from their distribution centre within 3-5 business days. Orders placed on Friday, Saturday, Sunday, and Holidays are not processed until the following business day.
Do you offer expedited shipping?
$16.00 UPS 2nd Day Delivery 2nd Day shipping via UPS 2 business day service is available within the Continental United States, for orders placed on business days before 11:30 am C.S.T. Orders placed past 11:30 am will be shipped the following business day. Orders placed on any National Holiday will be shipped the next business day. Bogs do not deliver on Saturdays. 2nd Day is NOT available to Alaska, Hawaii, Puerto Rico, and Military Addresses.
Can I get my refund?
Refunds of items purchased at the full price will be made in the form of the original payment. Funds will be returned to your credit card, PayPal (upon receipt of the items) for its original purchase price. Shipping charges are not refundable. Please allow 8-10 business days for processing.
What is the return policy?
Bogs gladly accepts returns of unworn, undamaged, or defective merchandise purchased online at regular price full for a refund or exchange within 30 days of the original purchase. Items purchased at a sale or the discounted price can be returned for an exchange or store credit within 30 days of the original purchase.
Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging.