How do I use/redeem a promotion code?
If you have an ASICS promotion code, you can enter it while viewing your shopping cart.
Click the “VIEW CART” button
Locate the “PROMOTION CODE” box below “SUBTOTAL”
Enter the promo code in the box using capital letters and including dashes
The promotion code discount will be reflected in the TOTAL amount and below each eligible product if the code is accepted.
How do I cancel/modify my order?
The goal is to get your order shipped as soon as possible. As a result, orders cannot be cancelled or modified once they are placed. If you have questions about making a return, please see their return information page or call Customer Care at (855) 233-3120 during normal business hours.
When will I receive my refund?
Once received, please allow up to two business days for your return to be processed and 3-5 business days for the refund to reflect on your account. It may take longer for the change to reflect in your monthly printed statement, up to two billing cycles.
Why do they use RFID Technology in some products?
ASICS applies RFID tags to some products for operational efficiency and product management. The RFID tags do not carry or store any personal data which could identify individual customers. They only store product specific information such as the product code on the RFID tag. This information is not linked to a customer, or to customer transactions.
Where do you deliver?
ASICS delivers worldwide.