What payment methods do you accept?
Campmor accept payments through VISA, Mastercard, American Express, Discover Card, Amazon Pay and PayPal.
Where does Campmor ship?
Campmor ships within the US and Canada.
What are the delivery times?
Campmor ships 99% of all orders the next business day from the date received. Most orders in the 48 states are received by their customers in 6 business days via standard delivery. All processing and delivery times are based on business days. This excludes weekends and holidays. UPS does not deliver to post office boxes. If you are shipping to a P.O. Box within the U.S., you must choose Standard Shipping.
Can I exchange the items?
They are no longer able to process exchanges. Please order your replacement item online.
What is your return policy?
Customer satisfaction is their goal. All merchandise in unused condition may be returned for a refund within 90 days of purchase when accompanied by your receipt. If used and found defective, they will replace or refund within 90 days of the purchase date when accompanied by your receipt. Save your packing materials and manufacturers warranty together with your Campmor sales receipt and invoice. After 90 days if you believe there to be a problem not caused by normal wear and tear, you should contact the manufacturer directly.
When will I receive my refund?
If your purchase was made using a credit card, that card will be issued a refund which will appear on your credit card statement 3-5 business days from the return date. Purchases made by check or money order will be issued a refund check sent under separate cover.
