What is the payment method?
CanvasOnSale accepts Visa, Mastercard, American Express, Discover, Amazon Pay, and PayPal.
Can my items be shipped faster?
No, unfortunately, it’s not possible to ship your items any faster.
Can I cancel my order?
If your order has already been shipped, they’ll ask you to wait for the package to arrive. Their policy is then to ask you to destroy the items and send them photographic proof that this has been done. They will then process your refund.
What should I do in case of damage in transit?
In rare cases, their products get damaged in transit, despite our careful packaging practices. You should take pictures of the damaged item and the packaging using a digital camera and email them to them. Please let CanvasOnSale know as soon as possible so that they can replace the item in a timely fashion.
What is the return policy?
You can return your goods within 30 days of purchase if you are not completely satisfied.
Please email them an image of your delivered canvas print. Please specify whether you are requesting an exchange or refund, as well as your reason for doing so. Include the order number and the name and email address used for the order. They will get in touch with you by the end of the next working day.