What is the payment method?
Levis accepts VISA, Mastercard, or PayPal.
I keep missing my delivery. What should I do?
If you are not available to receive your delivery, the carrier will leave a contact card with details of where to pick-up the package. If you don’t collect it within 14 days, the parcel will be sent back to the Levi’s® Returns Department.
Can I cancel or edit my order?
Please call customer service immediately at +1 (888) 501-5384 if you would like to cancel or modify your order within one hour after the order is placed.
What is your return policy?
They hope you love your Levi Strauss & Co. product, however, if you’re not completely satisfied, you can return merchandise within 60 days of purchase at no additional charge.
How (and how soon) will I receive my refund?
They will process your refund within 7 business days after receiving your return. During the holiday season (December-February), returns may take up to 14 business days to process due to higher than normal volumes. Refunds will be issued to the original form of payment. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account. Gift returns will be refunded to the original purchaser.